Cenit WebsiteCenit Website

Application management into Product Lifecycle Management

at Webasto

Productivity up – Costs down

The sharpen its own IT profile, Webasto recently decided to collaborate even more closely with CENIT. As a consulting and software provider and Value Added Reseller (VAR) for Dassault Systèmes products, CENIT now acts as Webasto’s direct point of contact for all matters related to PLM software solutions. This guarantees maximum flexibility and transparency for the licensing aspects of the 3D PLM solutions.

About the customer

About the customer

Webasto SE

Webasto AG, based in Stockdorf near Munich, is active at 50 international locations with over 6,500 employees. The company is one of the world’s 100 largest auto industry suppliers. Core competencies include the development and manufacture of complete convertible, roof and body systems as well as heating, air conditioning and ventilation systems for passenger cars and commercial vehicles.

To the customer website

Business challenge

Business challenge

Service quality

To achieve maximum service quality for our customers as well as planning security.

Sustainability

Cost transparency

Process efficiency

Reducing the amount of effort we had to expend on coordinating with external service providers

Read more about this topic in our blog article

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Customer goals

Customer goals

Service quality

  • Expand CENIT’s involvement to include first-level support

 

Costs reduction/ reputation

  • Cut costs, but also focus on increasing service levels and improving quality by drawing on the special know-how

 

Concentrate our internal IT resources fully on application support and process consulting.

Bernd Göllnitz
Director IT Technology & Operations

Webasto SE

Do you have similar challenges? Talk to our team.Contact here

Approach

Approach

CENIT acts as the central point of contact for all existing and future challenges in this field. This includes the provision of all required resources and the well-established, state-of-the art know-how needed to guarantee that the clearly defined service level agreements (SLAs) are attained at all times.

The core of our IT strategy is to let specialized providers handle issues that concern IT infrastructure and IT services.

To achieve maximum service quality for our customers as well as planning security and cost transparency, while at the same time reducing the amount of effort we had to expend on coordinating with external service providers, we drew up a three-month, three-step transition phase.

Detailed project description153 KB Download

In a nutshell:

  • The wide range of options available under CENIT’s customer portal
  • A three-month, three-step transition phase
  • CENIT now acts as Webasto’s direct point of contact for all matters related to PLM software solutions

We are also pleased to support you with our service on this topic

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Results and conclusion

Results and conclusion

Central point of contact

CENIT acts as the central point of contact for all existing and future challenges in this field.

Increasing service levels

CENIT assumed PLM support

Outsourcing PLM infrastructure

Responding to a convincing application management concept, Webasto simultaneously handed responsibility for managing the PLM infrastructure over to CENIT.

Would you also like to swim along on the wave of success?
We will be happy to help you.

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