The innovative spirit of Mayer & Cie has triggered a full-scale digitalization journey, aimed at expanding and securing market leadership in the years to come. In part, Mayer & Cie’s digitalization voyage resulted from the company’s decision to adopt a consistent PLM philosophy that would provide a digital thread stretching along the entire value chain – pure “DESIGN TO OPERATE”, in effect. Among other goals, the company wanted to eliminate the hard media and data break that separated its engineering and production segments. The connection between the PDM system and the SAP ERP system was essentially a manual one. These “separate worlds” meant that the many interrelationships between business processes in engineering, order management, purchasing, manufacturing, assembly, maintenance, quality assurance, etc. were literally hanging by a thread.